Church Street Surgery

30a Church Street, Bishop's Stortford, Hertfordshire , CM23 2LY | Tel: (01279) 657636 - Please call NHS 111 after 18.30 (we are also closed weekends and Bank Holidays)

Thorley Health Centre, Thorley, Bishop's Stortford, Herts, CM23 4EG - Please call NHS 111 after 18.30 (we are also closed weekends and Bank Holidays)

Haymeads Health Centre, Herts and Essex Hospital, Bishop's Stortford, Herts, CM23 5JH - Front desk open 8.30am-12.30pm Mon-Fri



If you have already been referred and are waiting for an outpatient appointment or follow up appointment at a hospital or specialist centre, you will need to contact them directly. You can find the details of who to contact on your appointment letter. The surgery is unable to book or chase an outpatient appointment on your behalf.

Princess Alexandra Hospital, Harlow:   ( 01279 827 391 open 8am to 8pm 

Addenbrookes Hospital, Cambridge:   ( 01223 274593   / 01223 274900

Broomfield Hospital, Chelmsford:  ( 01245 362000  

Lister Hospital, Stevenage:  ( 01438 284 444   

QEII Hospital, Welwyn Garden City:  ( 01438 284 444 



If a GP or another member of our health care team believes you need hospital treatment or specialist care elsewhere, you will be referred.
Most referrals are sent via the e-Referral Service, formally known as Choose & Book. You will receive a letter from us giving details of how to book your appointment. The letter will include your e-Referral password which will be required when booking your appointment.

If you chose to use Private Health Care, you will be required to contact the hospital of your choice and make your own appointment.

Please note we do not prioritise private referrals (self funding or insured) and they will be treated in the same manner as NHS referrals. You will be able to see your private Consultant without the referral letter and the referral letter will be sent in due course.

Click on the box below to go to the NHS e-Referral service




To access this service you will need: 

  • Your date of birth
  • Reference number – this will be on the first page of your letter
  • Password – this will be on the second page of your letter

Waiting times for secondary care appointments varies from speciality to speciality 

If you have been referred to a specialist and would like more information, in the first instance please contact the service provider directly.

Click on the box below to view NHS waiting times




Information regarding Self-Referrals

For some services, you can refer yourself for treatment or advice. Please see our section regarding self-referrals on our website.