30a Church Street, Bishop's Stortford, Hertfordshire , CM23 2LY
Telephone: (01279) 657636
Open - After 5pm ring doorbell
See our other Locations
Thorley Health Centre, Thorley, Bishop's Stortford, Herts, CM23 4EG
Haymeads Health Centre, Herts and Essex Hospital, Bishop's Stortford, Herts, CM23 5JH
You can book an appointment by telephoning the practice. We encourage you to use the Online Patient Triage Request available (no username or password required).
We have been working hard to offer a high level of care to our patients, which is continually reviewed by our team. We have very successfully introduced online, video and telephone consulting into our practice. You will be asked if you would like to be contacted by video link should this be deemed necessary. A weblink will be sent to your mobile number, where you will be asked to join a secure, confidential video consultation with the clinician.
Your request for an appointment will be assessed on urgency. Patients who require urgent medical attention will be prioritised. For non urgent medical queries you may be offered a routine appointment.
For home visits requests, please contact our reception team.
If you have an urgent need for a home visit telephone the surgery and the receptionist will take your details and notify the duty doctor. The doctor will call you as soon as possible and discuss your problem with you or your carer. Same day visits in Hertfordshire are carried out by the Acute In-Hours Visiting Service, provided by Herts Urgent Care. It is a HUC GP that will visit you and the surgery will receive a written report by the next working day.
Housebound patients requiring a routine or non-urgent home visit will be visited by one of the practice GPs. These visits can take several weeks to organise, longer if you require a specific GP. Home visits take a long time and if you are able to come into the surgery with assistance for routine reviews you are likely to be seen sooner and with a greater choice of GP.
Note – Patients should see their Dentist for problems with teeth or gums. If you are not registered with a Dentist and have a dental emergency (pain, swelling, trauma or bleeding) please refer to the NHS guidance
For information on what service you require, please see the Who to see page.
You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.
Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.
It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.