Who to see?

Emergencies

For real life-threatening emergencies such as those below – RING 999

  • Chest pain (suspected heart attack)
  • Suspected stroke
  • Suspected meningitis
  • Anaphylactic shock (severe allergy)
  • Heavy bleeding or deep lacerations
  • Fluctuating levels of consciousness or completely unconscious
  • Difficulty breathing or stopped breathing with a change in colour
  • New seizure, fit or uncontrollable shaking

Either call 999 and ask for an ambulance or ask someone to drive you to your nearest A&E department. Do not attempt to drive yourself.

Princess Alexandra Hospital: Hamstel Road, Harlow, Essex. CM20 1QX Tel: 01279 444455

Addenbrookes Hospital: Hills Road, Cambridge. CB2 0QQ Tel: 01223 245151

Serious Conditions

For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY

  • A fever and lethargic (drowsy) child
  • A feverish and floppy (unresponsive) infant
  • Difficulty breathing
  • Sudden, severe abdominal pain
  • Accidental or intentional overdose of medication
  • Trauma (including falls) and possible broken bones or road traffic accident

Do you need to see a GP?

Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment.

You may be offered an appointment with one of our experienced Practice Nursing Team who are able to see a wide range of patients with minor ailments.  .

You may be asked to attend a local pharmacy if you present with the following minor and self-limiting conditions: Cough, cold, hay fever, warts, verrucae, threadworm, head lice

You may be directed to a Minor Injuries Unit for Minor injuries – Cuts and burns – Sprains and strains – Suspected fractures

Minor Injuries Unit

A nurse lead minor injuries unit operates at the Herts and Essex Hospital, Monday to Friday 9am to 4.30pm (last registration).

They can treat:

  • minor injuries,
  • cuts and burns,
  • sprains and strains,
  • suspected fractures.

They cannot treat:

  • children under 2 years of age,
  • dressing changes or stitch removal,
  • cold symptoms, ear infections or sore throat,
  • abdominal or chest pain.

Contact 111 for further assistance finding a local service