Church Street Surgery

30a Church Street, Bishop's Stortford, Hertfordshire , CM23 2LY | Tel: (01279) 657636 - Please call NHS 111 after 18.30 (we are also closed weekends and Bank Holidays)

Thorley Health Centre, Thorley, Bishop's Stortford, Herts, CM23 4EG - Please call NHS 111 after 18.30 (we are also closed weekends and Bank Holidays)

Haymeads Health Centre, Herts and Essex Hospital, Bishop's Stortford, Herts, CM23 5JH - Front desk open 8.30am-12.30pm Mon-Fri

NHS

Help & Support Services

Al-Anon Family Groups UK & Eire

Provide support for anyone whose life is, or has been affected by someone else’s drinking.
020 7403 0888 (10am to 10pm 365 days a year)
www.al-anonuk.org.uk

Alcoholics Anonymous

Support for people addicted to alcohol at all stages of recovery and abstinence.
Helpline: 0845 769 7555
www.alcoholics-anonymous.org.uk

Alzheimer’s Society

Provides support for carers and sufferers of all types of dementia.
Helpline: 0300 222 11 22
www.alzheimers.org.uk

Association for Postnatal Illness

Support for mothers suffering with postnatal illness/ depression.
Helpline: 0207 386 0868 (Mon-Fri 10am -2pm)
www.apni.org

Asthma Society

Provides support and advice to people affected by asthma.
Helpline: 0800 121 62 44
www.asthma.org.uk

Bereavement Support

Support and local information after the death of someone close
The link below will take you to a separate document
A guide to the days following bereavement

Breast Cancer Care

Information and support for people with breast cancer.
Helpline: 0808 800 6000 (Mon-Fri 9am-5pm, Sat 10am-2pm)
www.breastcancercare.org.uk 

British Pregnancy Advisory Service – BPAS

Pregnancy options counselling, pre-treatment assessment for abortion, early medical abortion pill, contraception, Chlamydia screening and a 24 hour aftercare helpline. Additional services are provided at other nationwide centres.
Self-referral telephone line for NHS funded services 03457 30 40 30 (open 7 days a week) https://www.bpas.org/ 

Carers in Hertfordshire

Support and advice for carers (see separate Key Information tab).
Helpline: 01992 58 69 69
www.carersinherts.org.uk 

ChildLine

Help and advice about a wide range of issues.
Helpline: 0800 1111
www.childline.org.uk

Citizens Advice Bureau

Free, independent and confidential advice to help people resolve legal, money and other problems.
East Herts Citizens Advice Services: 03444 111 444
www.ehcas.org.uk
www.citizensadvice.org.uk
www.adviceguide.org.uk 

Cruse Bereavement Care

Support after the death of someone close.
Helpline: 0844 477 9400
www.cruse.org.uk 

Diabetes UK

Support and advice for people living with diabetes and for their family and carers.
Careline: 0345 123 299 (Mon-Fri. 9am-7pm)
www.diabetes.org.uk

Gamblers Anonymous

Help, support and friendship for people who are struggling with a gambling problem. The website offers information, online contact forms, details of local groups and meetings and also hosts a chat room.
www.gamblersanonymous.org.uk

Frank

Friendly, confidential drugs advice.
Telephone: 0300 123 6600
www.talktofrank.com
SMS: 82111

Hertfordshire County Council

Information, support and guidance from your local council.
0300 123 4044
https://www.hertfordshire.gov.uk/home.aspx

Mind

Promoting the preservation of good mental health, for all age groups. Services include anxiety or anger management, counselling and support for carers.
Infoline: 02037 273600
www.hertsmindnetwork.org
National mental health charity. The website includes an A-Z of mental health issues and a local services finder.
Telephone: 020 8519 2122
www.mind.org.uk

Macmillan Cancer Support

Physical, financial and emotional support to help you live life as fully as you can.
0808 808 00 00
https://www.macmillan.org.uk/

National Autistic Society

Founded in 1962, they are the UK’s leading charity for autistic people and their families. Their goal is to help transform lives, change attitudes and create a society that works for autistic people.
0808 800 4104
https://www.autism.org.uk/

Samaritans

If there’s something troubling you, or if you are worried about someone else, then contact the Samaritans.
Telephone: 116 123 (24hrs a day, 365 days a year)
www.samaritans.org

Relate

Relationship counselling services. Use the Relate website to find local services.
Telephone: 0300 100 1234
www.relate.org.uk

Wellbeing Service

The Wellbeing Service is an NHS service provided by Hertfordshire Partnership University NHS Foundation Trust offering practical support and talking therapies for anyone experiencing depression or anxiety disorders, including phobias, panic or OCD.
Telephone: 0300 777 0707
www.hpft.nhs.uk  to access a self-referral form under “What are you looking for?”

Women’s Aid

National Domestic Abuse Helpline – 0808 2000 247
www.nationaldahelpline.org.uk
https://www.womensaid.org.uk/