Help & Support Services

Al-Anon Family Groups UK & Eire

Provide support for anyone whose life is, or has been affected by someone else’s drinking.
020 7403 0888 (10am to 10pm 365 days a year)

Alcoholics Anonymous

Support for people addicted to alcohol at all stages of recovery and abstinence.
Helpline: 0845 769 7555

Alzheimer’s Society

Provides support for carers and sufferers of all types of dementia.
Helpline: 0300 222 11 22

Association for Postnatal Illness

Support for mothers suffering with postnatal illness/ depression.
Helpline: 0207 386 0868 (Mon-Fri 10am -2pm)

Asthma + Lung UK

Provides support and advice on medicines, symptoms or travelling with Asthma or a lung condition.
Helpline: 0300 222 5500

Beat Eating Disorders

We’re here for you if you or someone you love is suffering from an eating disorder or experiencing symptoms.

Bereavement Support

Support and local information after the death of someone close
The link below will take you to a separate document
A guide to the days following bereavement

Breast Cancer Care

Information and support for people with breast cancer.
Helpline: 0808 800 6000 (Mon-Fri 9am-5pm, Sat 10am-2pm) 

British Pregnancy Advisory Service – BPAS

Pregnancy options counselling, pre-treatment assessment for abortion, early medical abortion pill, contraception, Chlamydia screening and a 24 hour aftercare helpline. Additional services are provided at other nationwide centres.
Self-referral telephone line for NHS funded services 03457 30 40 30 (open 7 days a week) 

Carers in Hertfordshire

Support and advice for carers (see separate Key Information tab).
Helpline: 01992 58 69 69 


Help and advice about a wide range of issues.
Helpline: 0800 1111

Citizens Advice Bureau

Free, independent and confidential advice to help people resolve legal, money and other problems.
East Herts Citizens Advice Services: 03444 111 444 

Cruse Bereavement Care

Support after the death of someone close.
Helpline: 0844 477 9400 

Diabetes UK

Support and advice for people living with diabetes and for their family and carers.
Careline: 0345 123 299 (Mon-Fri. 9am-7pm)

Gamblers Anonymous

Help, support and friendship for people who are struggling with a gambling problem. The website offers information, online contact forms, details of local groups and meetings and also hosts a chat room.


Friendly, confidential drugs advice.
Telephone: 0300 123 6600
SMS: 82111

Hertfordshire County Council

Information, support and guidance from your local council.
0300 123 4044

Herts Sunflower

Providing Help and Support to any adult over 16 experiencing Domestic Abuse.

Herts Domestic Abuse Helpline: 08088 088 088

Let’s Talk Menopause

Let’s Talk Menopause to help raise awareness and to provide accurate information on the menopause.

Telephone: 07709 799718

LGBT Foundation

Established in 1975, LGBT Foundation exists to support the needs of the diverse range of people who identify as lesbian, gay, bisexual and trans.

Telephone: 0345 3 30 30 30


Promoting the preservation of good mental health, for all age groups. Services include anxiety or anger management, counselling and support for carers.
Infoline: 02037 273600
National mental health charity. The website includes an A-Z of mental health issues and a local services finder.
Telephone: 020 8519 2122

Macmillan Cancer Support

Physical, financial and emotional support to help you live life as fully as you can.
0808 808 00 00

Migrant Help

Migrant Help works to ensure that those who arrive in the UK receive the support and advice they need. Migrant Help services offer information and guidance to help them navigate through the asylum process.

Telephone: 0808 8010 503

National Autistic Society

Founded in 1962, they are the UK’s leading charity for autistic people and their families. Their goal is to help transform lives, change attitudes and create a society that works for autistic people.
0808 800 4104


If there’s something troubling you, or if you are worried about someone else, then contact the Samaritans.
Telephone: 116 123 (24hrs a day, 365 days a year)


The Silver Line Helpline is a free telephone service just for older people. We provide friendship and support 24 hours a day, 7 days a week.

Telephone: 0800 4 70 80 90

Sue Ryder Online Community

Terminal illness and bereavement support forum


Relationship counselling services. Use the Relate website to find local services.
Telephone: 0300 100 1234

Talking Therapies

Self Referral for Talking Therapies

Turn 2 us

Turn2us is a national charity offering information and practical support to people facing financial insecurity.

Wellbeing Service

The Wellbeing Service is an NHS service provided by Hertfordshire Partnership University NHS Foundation Trust offering practical support and talking therapies for anyone experiencing depression or anxiety disorders, including phobias, panic or OCD.
Telephone: 0300 777 0707  to access a self-referral form under “What are you looking for?”

Women’s Aid

National Domestic Abuse Helpline – 0808 2000 247