Church Street Surgery

30a Church Street, Bishop's Stortford, Hertfordshire , CM23 2LY | Tel: (01279) 657636 - Please call NHS 111 after 18.30 (we are also closed weekends and Bank Holidays)

Thorley Health Centre, Thorley, Bishop's Stortford, Herts, CM23 4EG - Please call NHS 111 after 18.30 (we are also closed weekends and Bank Holidays)

Haymeads Health Centre, Herts and Essex Hospital, Bishop's Stortford, Herts, CM23 5JH - Front desk open 8.30am-12.30pm Mon-Fri

NHS

Access to Your Record

Medical records hold information about you. They are also sometimes called health records. You’ll have separate records for any NHS service you go to including your GP surgery, hospital, dentist or opticians. How to get your record depends on the record.

How to get your GP record

Your GP record includes information like any conditions or allergies you have and any medicine you’re taking. You can access your GP record and nominate someone you trust to access it too. There are 3 main ways to get your GP record.

1. Using your NHS account

You can get your GP record by logging into your account using the NHS app or NHS website. First, you need to register for online services and prove who you are. You can do this when you create an account. You’ll need to ask your GP surgery for online access to your full record, or you’ll only see your medicines and allergies.

 

 

3. Using other online services or apps

You might be able to use other GP online services and apps to get your GP record. First, you need to register for online services and prove who you are. You’ll need to ask your GP surgery for online access to your full record, or you’ll only see your medicines and allergies. Some services and apps are only available in certain areas. Ask your GP surgery which one you can use.

Contact the online service or app you’re using, or your GP surgery, if you have any difficulties.

How to get other medical records

For any other medical records, you need to ask for them at the NHS service you went to. This includes records like your hospital record. Check the website for the NHS service you want your records for. You might need to fill out a form to ask for access.

Help with medical records

There’s more information about health records in your NHS account.

How to correct an error in your medical record

If you think your medical record is incorrect, you need to let someone at the NHS service for your record know, for example your GP surgery. They will help you get it updated.

How to access someone else’s medical record

Medical records are confidential, so you can only access someone else’s record if you’re authorised to do so. If you wish to grant a person access to your records and/or collect results, discuss medication and to act on your behalf, please download and return a signed consent form to any of our GP branches 

Consent for ongoing access to records

You can also give permission for someone to be granted ‘Proxy Access’ to your online records – please visit one of our surgery branches should you wish to discuss this further. 

 

Please see our pages regarding Subject Access Requests and Freedom of Information Requests regarding your rights to access your information. 

For information regarding your Care Record and choices available for data sharing, please visit our page regarding My Care Record

For information relating medicals, insurance claims and certificates, please see our Non-NHS Services page