The practice and health professionals caring for you keep records about your health and any treatment or care you receive. Your records are private and you have the right to expect that they are kept secure and confidential. Different organisations within the NHS sometimes have to share information about you, for example when you are referred by the GP to a hospital specialist.
The NHS and local council services (such as social care) are also working more closely together to ensure you receive the most appropriate care, and may also need to share information. This will only be done with your consent and knowledge and you have the right to ask for this information not to be shared.
To read the Practice Privacy Notice explaining why we collect information about our patients and how we use that information, click here.
Please note that our telephone system records all in-coming AND out-going telephone calls.
We only use these recordings for training and monitoring purposes.