Show Side Menu
To view, print or save our practice booklet, click here
Call 111 - When it is less urgent than 999

Making An Appointment



Please Read:

Following Government guidelines, From Monday 23rd March, Open Access at Haymeads Surgery, Church Street and Thorley Health Centre will be closed to the general public. We have also suspended the online booking system for the time being. Please do not visit these sites for any reason unless you have been specifically asked to come in by a doctor or a nurse. On arrival you will need to ring a bell to gain entry.

Prescriptions can be sent to you by post or to your pharmacy. For any medical or prescription queries please complete an eConsult form via our website. You do not need to be registered for online access to do so. Please click here for further details 

Thank you for your patience and cooperation


Who to see?

For information on what service you require, please see the Who to See page.

Telephone Advice & Visits

At present we are able to offer telephone appointments and reviews. We are also able to offer video consultations and this will be discussed with you during your appointment.

For home visits requests, please contact our reception team.


Appointments to see a GP (Mon-Fri) are available by telephone at present. If you have been asked to visit the practice you will be directed by a member of staff and sent a reminder text message.


Nurse Appointments

We are currently offering telephone reviews with a member of the nursing team. If you are required to attend an appointment face to face you will be provided with an appointment time and the location at the time of booking.  

Clinical Pharmacist

The practice clinical pharmacist can discuss medication reviews and long-term condition monitoring via a telephone consultation


Cancelling appointments

You can now cancel appointments by replying CANCEL to the appointment text you will receive. Please cancel any appointments you no longer need, giving as much notice as possible so that we are able to offer the appointments to other patients.

Appointments can also be cancelled using SystmOnline, even those that cannot be booked online.

If you would like to receive text reminders, please complete the Consent to SMS form in the navigation bar on the left, or complete the form below and return to any of the surgeries.


Consent to SMS messaging form

















Your Neighbourhood Professionals. Just a Click Away!
The Osteopahic Centre