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Call 111 - When it is less urgent than 999

Coronavirus Information

Practice Update

Following Government guidelines, From Monday 23rd March, Open Access at Haymeads Surgery, Church Street and Thorley Health Centre will be closed to the general public. We have also suspended the online booking system for the time being. Please do not visit these sites for any reason unless you have been specifically asked to come in by a doctor or a nurse. On arrival you will need to ring a bell to gain entry.


Prescriptions can be sent to you by post or to your pharmacy. For any medical or prescription queries please complete an eConsult form via our website. You do not need to be registered for online access to do so. Please click here for further details 

Thank you for your patience and cooperation  

Advice for Parents

Please see here for our information leaflet for advice for parents during Coronavirus  


Self Isolation, Distancing and Shielding


For information relating to self isolation, distancing and shielding please see our information page HERE 


Information can also be found in the Coronavirus Patient Information Leaflet 




NHS 111

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. 

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. 

Use this service if: 

- you think you might have coronavirus


- in the last 14 days you've been to a country or area with a high risk of coronavirus (see coronavirus advice for travellers and a list of high risk countries on

- you've been in close contact with someone with coronavirus 

Do not go to a GP surgery, pharmacy or hospital. You can submit an eConsult or telephone the surgery. Stay indoors and avoid close contact with other people.


Call 111 if you need to speak to someone.

Further information and details of how to self-isolate are available on

Advice accurate of 04/03/2020 


Please see here for the Privacy Notice relating to COVID-19


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